Saturday, August 16, 2008

10 Days to Process my Request?

Someone please tell me why it should take any web site more than 10 minutes to process my unsubscribe request? This morning, I unsubscribed from several lists at PGATour.com. To their credit, the unsubscribe process was simple. Once I was done, here was the "thank-you" screen.



It takes up to 10 days to process my unsubscribe? What's going on during those 10 days? Are you using a hammer and chisel, a la the Flintstones, to maintain your list of e-mail subscribers?