Someone please tell me why it should take any web site more than 10 minutes to process my unsubscribe request? This morning, I unsubscribed from several lists at PGATour.com. To their credit, the unsubscribe process was simple. Once I was done, here was the "thank-you" screen.
It takes up to 10 days to process my unsubscribe? What's going on during those 10 days? Are you using a hammer and chisel, a la the Flintstones, to maintain your list of e-mail subscribers?
Saturday, August 16, 2008
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